For adjusters, carriers and ALE coordinators

• One call places the family. Send us the household size, location and coverage dates and we come back with options.
• We work directly with you. We coordinate with the adjuster or ALE company on approvals, extensions and move-out.
• Streamlined billing with itemized invoices that line up with the claim file.
• Flexible terms. No leases and a 24-hour notice to vacate, so stays extend or end as the repair schedule changes.
• A cost-effective alternative to an extended hotel stay, with a kitchen and laundry that cut a family's meal and laundry costs on the claim.
• Nationwide reach, including smaller towns where furnished inventory is hard to find.

For displaced families

Losing the use of your home is hard enough. We handle the housing so you can focus on recovery.

• A real home, not a hotel room. Separate bedrooms, a living room and a full kitchen.
• Close to what matters. We look for homes near your school, work and community where availability allows.
• Move-in ready. Furnished, with housewares, linens, utilities and Wi-Fi, plus our Essentials Package with kitchen basics, laundry supplies and personal care items for the first few days.
• In-unit washer and dryer in most homes.
• A real person to call, 24/7 at 1-866-633-6169.

How it works

1. Your adjuster or ALE company contacts us, or you call us directly and we coordinate with your insurer.
2. We send furnished options that fit the household and the coverage approved on the claim.
3. You move in. The home is set up before you arrive, and we handle extensions with your insurer as the repair continues.

Frequently asked questions

What is ALE, or additional living expenses?

Additional living expenses (ALE), also called loss of use coverage, is the part of a homeowners or renters policy that pays the extra cost of living elsewhere while your home is repaired after a covered loss. It typically covers temporary housing and other costs above your normal living expenses, up to the limits in your policy.

How long will insurance pay for temporary housing?

It depends on your policy. ALE usually pays until your home is repaired or you are permanently resettled, up to the dollar limit or time limit on your policy, whichever comes first. Your adjuster can tell you your limit. We work with your insurer to extend the stay when repairs run long and coverage allows.

Do you work directly with my insurance company?

Yes. We work directly with insurance carriers, adjusters and ALE management companies, and coordinate approvals and extensions with them.

Who provides temporary housing for insurance claims?

Insurers use ALE housing companies like Corporate Quarters USA to place policyholders in furnished homes after a fire, flood or storm. We have done this nationwide since 1998.

Is a furnished rental better than a hotel for a displaced family?

For stays longer than a few weeks, usually yes. A furnished home gives a family separate bedrooms, a kitchen and laundry, which keeps routines like school and meals intact and lowers daily costs compared with eating out and paying for hotel laundry.

On an assignment yourself? Explore housing for insurance adjusters.